Service terms

The company reserves the right to decline orders considered outside the regular parameters of the service and the special management we offer. However, there is no discrimination due to race, religion, sexual orientation, physical or socioeconomic condition or for any other reason.

Even when we put all our effort in which your order reaches perfection, delays can occur, such as:

· That in the way to the Directorate of Delivery of your order, some balloon. Which we will take care promptly for replacement.

· That the person who receives is not at the time of delivery and we have to re-program the delivery or failing a collection in branch.

· Delivery drivers or shipping companies have a delay on delivery. Either by climate, high volume of traffic, closed streets, exclusive pedestrian routes, homes with input restrictions, or any adverse situation that prevents us from reaching the destination within the programmed range.

We will be happy to help you correct any error on our part, replacing any article or looking for the best way you are satisfied.

In order to minimize the occurrence of errors, we suggest you check in detail the data of the person who receives, as well as the gift dedication (which you can write in the order notes section before making the order).

There will be no right against gifts Teleglobos.com Mexico (Grupo Acaubra S.A de C.V.) for incidental damages, such as the late arrival of products for decorations on specific dates such as birthday dates or special occasions.